Product
- Why isn't the Zesty Mexi & Luxe Nacho on your menu anymore?
- Gluten-Friendly Chips, Dips & Sides!
- How fresh are your ingredients?
- Where does your beef come from?
- Where does your Wagyu beef come from?
- Where does your lamb come from?
Ordering
- I cannot find my favourite burger to order online?
- Can I takeaway alcohol from Grill'd?
- Can I BYO alcohol to Grill'd?
- Public Holiday Surcharge?
- How do I place an order in advance?
- How do I place an order for catering?
Delivery
- I ordered through a third-party service and something went wrong. What do I do?
- I ordered through Grill’d Delivery and something’s wrong with my order. What do I do?
- I’m a Relish member and I’ve ordered over $40 worth of food but didn’t get free delivery?
- Why are there delivery fees when ordering through the Grill’d app/website?
- Why has the option for delivery disappeared when I have ordered delivery in the past?
Relish
- What is Relish?
- How do I sign up and does it cost anything?
- What are the benefits of joining Relish?
- How long do I have to redeem my birthday reward?
- With '8 & Donate', what am I donating and to who?
- If I purchase 8 burgers in one visit, do I get the opportunity to take or donate?
Local Matters
- I want to fundraise on behalf of another organisation. Can I do this?
- We haven't set up a group bank account yet. Can we still participate?
- Can I change my jar information?
- How do I apply for a Local Matters jar?
- How long does it take to approve my Local Matters application?
- How long does it take to get on a jar?
Other
- How do I contact a restaurant?
- Where do I find the most up to date trading hours?
- How can I apply to work for Grill’d?
- How do I find out about upcoming events?
- I'd like to own a franchise, how do I go about it?
- How do I book a table or an event at Grill’d?